1. Introduction
JaziraalahlamTech is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are based in Dubai, United Arab Emirates, and comply with UAE data protection regulations including the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection.
2. Information We Collect
We collect several types of information to provide and improve our services:
2.1 Personal Information
When you contact us or request our services, we may collect:
- Name and contact details (email, phone number)
- Company name and business information
- Project requirements and specifications
- Communication preferences
2.2 Technical Information
When you visit our website, we automatically collect:
- IP address and location data
- Browser type and version
- Device information
- Usage data and analytics
3. How We Use Your Information
We use your information for the following purposes:
- To provide, maintain, and improve our technology services
- To respond to your inquiries and provide customer support
- To send project updates and service-related communications
- To analyze usage patterns and improve our website
- To comply with legal obligations and regulations in the UAE
- To protect our rights and prevent fraudulent activities
4. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted partners who assist in our operations (hosting, analytics, payment processing)
- Legal Requirements: When required by UAE law or government authorities
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
5. Data Security
We implement industry-standard security measures to protect your personal information in accordance with UAE data protection standards:
- SSL/TLS encryption for data transmission
- Secure data storage and access controls
- Regular security assessments and updates
- Employee training on data protection practices
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by UAE law or for legitimate business purposes.
7. Your Rights
Under UAE data protection regulations, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information
- Withdraw consent for data processing
- Object to certain types of data processing
- Request data portability
- Lodge a complaint with the UAE Data Office
To exercise these rights, please contact us using the information provided below.
8. International Data Transfers
Your information may be transferred to and processed in countries outside the UAE. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy, UAE data protection laws, and applicable international standards.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Some features of our website may not function properly if cookies are disabled.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable UAE laws. We will notify you of significant changes by posting the updated policy on our website with a revised “Last Updated” date.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
JaziraalahlamTech
Dubai, United Arab Emirates
Email: info@jaziraalahlamtech.com
Phone: +971-50-288266
Last Updated: 2021